subscription Details

APP SERVICES

Starter
Essentials
Enterprise

Android Smartphone App

iPhone App

 

Huawei App

 

On request

On request

Branded app design

Unlimited App downloads

Updates & Bug-Fixes

App store Submission Service

App store Management Service

 

Free Messaging from the App

Chat Channels

1

3

15

App Tabs

3

4

5

Outbound Channels

3

5

15

Live stream integration

Podcast stream integration

Social Feeds

Website Feeds

Additional Services
App store Management Service
Monthly service cost
Google Play Store Account 
$25 once-off to be paid directly
Apple App Store Account 
$99 annually to be paid directly
Custom user interface 
Once-off cost
YouTube integration
$75 / €65 / R995 per month

Live streaming

Starter
Essentials
Enterprise

Live Stream Quality

32kbps or 64 kbps

32, 64 or 128kbps

32, 64 or 128kbps

Maximum Concurrent Streams*

1 000 streams @ 32kbps

2 000 streams @ 32kbps

10 000 @ 32kbps

Live Stream Channels

1

1

2

Live Stream Audio Archival 

6 months

2 years

5 years

App Live Stream Player

Website Live Stream Player

Live Stream Hardware ​**

1 included

1 included

1 included

Live Stream ​​Backup Hardware

-

-

1 included

Live Stream Monitoring & Alerting

Live Stream Analytics & Reporting

*Maximum Concurrent Streams selection: 
 Starter: Choose between 1,000 @ 32kbps  OR  500 @ 64kbps
 Essentials: Choose between 2,000 @ 32kbps  OR  1 000 @ 64kbps  OR  500 @ 128kbps
 Enterprise: Choose between 10,000 @ 32kbps  OR  5,000 @ 64kbps  OR  2,500 @ 128kbps
**Intel Nuc Mini PC device & Remote managed service
Additional Services
Additional Live Streams
$7 / €6 / R95 per 100 concurrent streams
Live Stream ​​Backup Hardware
$35 / €30 / R495 per month
Icecast integration
$7 / €6 / R95 per month
Icecast Streaming Fee
$7 / €6 / R95 per 100 concurrent streams

Podcasting

Starter
Essentials
Enterprise

Create Podcasts from Live Stream

Upload Audio Files

Pre-sets

3

10

20

Categories

Podcast Archive

6 months

2 years

5 years

App Podcast Player

Website Podcast Player

Podcast Analytics & Reporting

Messaging

Starter
Essentials
Enterprise

Administrator Accounts

5

10

15

Receive messages from the App

Twitter Feed integrations

1

3

5

Facebook Feed integrations

1

3

5

Total Inbound Messages

Unlimited

Unlimited

Unlimited

Total Push Notifications per month*

300 000

1 000 000

5 000 000

Member Registration OTP SMSes

12 000

60 000

90 000

Message Archive

6 months

2 years

5 years

Additional Services

$60 / €60 / R1000 

$40 / €40 / R700 

$30 / €30 / R500 

Additional Push Notifications 
(per 100,000 messages)

Location Dependent

Location Dependent

Location Dependent

Additional Outbound SMSes
(per 1,000 SMSes)
*Frequency of messages is limited to 1000 per minute.

Support

Starter
Essentials
Enterprise

Self-help Guides & FAQs

Office-hours Email Help-desk

Office-hours Email Help-desk for your app members

Support via Private Live Chat -

6am-10pm SAST Monday to Friday

-

Telephonic - 6am-10pm SAST Monday to Friday

-

-

Once-OFF Training

Starter
Essentials
Enterprise

Administrator Set-Up

Product Training

Content

2-Hour Workshop

2-Hour Workshop

Fabrik Welcome Session

Content

2-Hour Workshop

Half-day Workshop

Launch Set-Up & Training

Content

2-Hour Workshop

Half-day Workshop

Additional Services
Live Training
App Member Support

Not sure where to start? 

Connect with one of our team for a live demo and free consultation.

Image by Will Francis

Take the Digital Leap.

Looking to invite your audience into your digital space & bring efficiency to your operations?

Apply for Digital Leap to let us show you how.